Privacy
Introduction
Your security and privacy are of paramount concern to Mayday Resources. If you have any comments or queries in relation to this Privacy policy please email info@maydayresource.co.uk or write to the address below. We take our obligations under the Data Protection Act 1998 and all related obligations very seriously and have taken steps to ensure compliance with the provisions of the Act.The Privacy policy sets out the principles governing our use of your personal data. By using the services available on our website (the “Site”) and associated landing pages, you agree to the principles set out below.
What personal data do we collect and why?
When you use the site, we may ask you to provide certain data, such as your contact details, demographic and other personal information. In addition to the information you provide we may obtain additional information from third party information providers such as your insurers in order to enable us to assist you and deal with the incident.The principal purposes for which we process and store your personal data are:
- to enable us to carry out our business of assisting you or your insurers in dealing with the incident or your or your claim;
- to introduce Suppliers to enable them to assist you, your Insurers or ourselves in dealing with the incident and/or your claims;
- to monitor the usage, improve and administer the site and the services provided on the site;
- to enable us to conduct surveys and aggregate user profiles;
- to prevent or detect fraud or abuses;
- in certain cases we may use your email address to send you information on the service, our other products and services to enable us to comply with our legal and regulatory obligations.
To whom do we disclose your Information?
By your acceptance of this Privacy policy and until such time as we receive written instruction to the contrary, you agree that we may share your personal information with our clients and to affiliates of our clients, and professional advisors, for the purposes of assisting you with using the service or processing the respondent data. Except as explicitly stated in this Privacy policy, we do not disclose to any third party the information provided. In order to effectively process credit or debit card transactions it may be necessary for the bank or card-processing agency to verify your personal details for authorisation outside the European Economic Area (EEA). Such information will not be transferred out of the EEA for any other purpose. You should note that insurers, mortgage providers and other suppliers of financial products share information provided to protect against fraud. Where we submit your personal data to such suppliers of financial products, it is possible that your data will be shared and verified to prevent fraud and illegal activity.Cookies
To enable us to provide the services available on the site and to monitor and improve the site, we may at times gather certain information about you, including details of your operating system, browser version, domain name and IP address, the details of the website you linked from to the site. We may use cookies only to store information such as your User name and your session identifiers to enable us to identify whether you are registered on to the site and if so, to shortcut your access to the site. We will only read cookies from your cookie file placed there through your web browser’s interaction with the site. Also, in most circumstances, you can modify the settings of your browser to accept or reject all cookies or as an alternative to be notified when a cookie is set. To view your security settings access the Internet Option within the tools menu in your browser and select the Privacy tab to choose a privacy setting for the Internet zone you are in. For further information on cookies and cookie settings, including how to delete cookies, visit www.allaboutcookies.org. Selecting not to receive cookies can mean that certain services, such as online forums or previous registration identification cannot then be provided.Security of your Personal Data
We endeavour to take all reasonable steps to protect your personal data including the use of encryption technology, but cannot guarantee the security of any personal data you disclose online. You accept the inherent security implications of dealing online over the internet and will not hold us responsible for any breach of security unless we have been negligent or in wilful default. We have implemented security policies, rules and technical measures to protect the personal data that we have under our control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. All personal information provided is kept either on a secure server or in locked cabinets. All employees and data processors, who have access to, or are otherwise associated with, the processing of personal data, are obliged to respect the confidentiality of any personal date received.Retention of Information
Personal data will be retained for a period to enable us to provide repeat customers with the most efficient service and to enable us to comply with our legal obligations, such as money laundering regulations. Mergers, sales etc if this business is sold or integrated with another business your details may be disclosed to our advisors, owners of the business and any prospective purchasers and their advisors.Further Information
We reserve the right to change this Privacy policy.You can check the information that we hold about you by emailing us, which we will provide within a month of your request, subject to payment of a service charge. To maintain security we may require proof of your identity. We will amend or delete any personal data relating to you which is found to be incorrect or not relevant in accordance with the Act. If you are aware of any changes to your personal data we ask that you all notify us by speaking to us on 0333 320 1552. If you find any inaccuracies we will delete or correct it promptly upon receipt of a written request to:-
Privacy Policy Enquiries
Mayday Resources
2 Broomgrove Road
Sheffield
S10 2LR
If you need to know more about the Data Protection Act and your rights please visit the website of the Data Protection Commissioner.
